3. Organisational Behaviour and Management Concepts

2014

12. Briefly explain the different types of Communication.

13. Explain the significance of planning process in decision making and evaluate the components of plan.

14. Critically evaluate the problems associated with delegation of authority. Suggest guidelines for effective delegation

Topics

Organisation structure, systems, Processes, Strategies, Policies and Objectives

    1. Define Organisation and discuss its components.
    2. Explain the various forms of organisation structure
    3. Define policy. What factors would you take into account while formulating a policy? What are the kinds of policies?
    4. What is planning? Explain the objectives and principles of planning.
    5. What are the different types of plans? Explain them.
    6. “Failure to plan is planning to fail”. Discuss
    7. Explain the characteristics of objectives and how well defined objectives influence business success.
    8. Distinguish between short term and long term objectives.
    9. Define policy. What factors would you take into account while formulating a policy? What are the kinds of policies?
    10. Examine how policies influence decision making behaviour of a manager.
    11. Explain the different types polices and their sources.
    12. Distinguish between polices and strategies.
    13. “Organization chart provides a broad picture of positions of authority and their relationships in the organization structure”. Examine this statement.
    14. What do you understand by levels in the organization? Examine the implications of too few and too many levels. 

Decision making

    1. Discuss the important features of Decision Making
    2. Explain the different types of managerial decisions.
    3. “Decision making is the primary task of management”. Discuss
    4. What is Decision making? State and explain the steps involved in a managerial decision making process.
    5. State difficulties involved in ethical decision making. Bring out the guidelines which help ethical decision making?
    6. Define decision-making? Explain the basic characteristics of decision making process.
    7. What are different types of decisions and explain their managerial implications.
    8. “Absolute rationality in decision making is an illusion”. Critically examine the statement with examples.

Communication

    1. What is communication? Describe its objectives and  importance.
    2. Explain the need for communication in any organization.
    3. What are the principles of effective communication?
    4. Distinguish between formal and informal communication.
    5. Define communication and describe the important steps involved in a communication process.
    6. Make a distinction between upward and downward communication
    7. Discuss the relative merits and demerits of formal and informal channels of communication.
    8. What do you understand by informal communication? Why is it thriving in all organizations?
    9. What is ‘Grapevine’ would you recommend its use by the management? Give reasons.
    10. What are barriers to communication? How can these be removed?
    11. What are the different types of communication? Explain the merits and demerits of each?
    12. Communication represents the “Nerves of Government” (Karl Deutsch). How can the communication system in the government be made more effective, responsive and motivational?
    13. “Information constitutes the life – blood of the functioning of an organization. “ Explain the utility and significance of communication in decision – making.
    14. “The nature and role of communication in administration indicates that “Communication is authority”. Comment.

Centralisation, Decentralisation

    1. Examine the factors that influence decentralization.
    2. Bring out the factors affecting centralization / decentralization. Also highlight the merits and demerits of centralization and decentralization
    3. Outline the factors that determine the degree of decentralisation of authority.

Delegation of authority

    1. What is ‘Delegation of Authority’ ? What steps are involved in Delegation ?
    2. In spite of its importance, why delegation fails in organizations.
    3. What measures do you suggest to make delegation effective?
    4. Distinguish between Delegation and Decentralization of authority.

Responsibility, Control

    1. Define authority. Explain the different sources of authority.
    2. Differentiate between authority and power.
    3. Distinguish between authority, responsibility and accountability.